Frequently Asked Questions
1. When will I find out if my application was approved?
If approved, you will receive a confirmation letter and the amount of credit that has been put onto your Recreation account. The funds cannot be removed from the account and can only be used for recreation services. Funds that are not spent within the calendar year will not be carried over to the New Year.
2. How often do I need to re-apply?
Every new calendar year reapplication for the program is required.
3. How will I access City of Woodstock recreational services once I have been approved?
There will be a credit on your Legend account. You or your dependents can take swimming lessons, register in Day Camps, participate in recreation programs or even obtain entry into swimming or skating. The credit can only be used for recreationa services that the City offers but it is up to you and your family as to how best to use this credit.
4. I still have further questions or I would like to meet someone to go over this program, who do I contact?
You may email parksandrecreationinfo@cityofwoodstock.ca, or call 519-539-2382 x2740.
5. How do I purchase my registred monthly bus passes once I'm approved for funding?
Registered monthly bus passes that are being purchased through the FAIR program can be purchased or renewed in person at the follow locations: Cowan Park Sportsplex, Reeves Community Complex, and Southside Aquatic Centre.